Testimonials for Southern Auto Sales

Southern Auto Sales - We Love Happy Customers

At Southern Auto we are proud of the quality pre-owned vehicles we offer and our dedication to serve the needs of our customers is reflected in the positive feedback we receive both on the web & in the community. Below you'll find reviews we've compiled from all over the web written by our customers who have taken it upon themselves to write about their experience with us. Instead of spending thousands on marketing like some dealers we have instead relied on positive word of mouth that spreads by treating our customers right and going above & beyond to satisfy. The results of our philosophy can be seen in the reviews below.

Customer Review from BBB.org - 5 Star Review

"We shopped for quite a while, for the perfect car. We found it, even better we found a dealership that we feel confident and comfortable with. The owners are very knowledgeable. Their demeanor remained the same, excellent, from start to well after our purchase. The location was well cared for. We felt relaxed and comfortable. The sales person was not pushy. We were treated as people not dollar signs. We were eager to write a good review, because of our positive experience. We will remain a customer of Southern Auto Sales for our service and repair needs. We will recommend them to our family and friends."

Customer Review from BBB.org - 5 Star Review

"I had a great experience with John at Southern Auto buying my Subaru. Great communication and service. Not the typical used car experience. Had such a great experience I have sent family there to purchase.

Customer Review from BBB.org - 5 Star Review

"I bought a 2003 Subaru Forester a few years back from here and it's been one of the best vehicle purchases I've made for used vehicles. Bought it from here in 2013 and I could not have been happier with my purchase, the minor flaws I noted they happily took care of right away. This business has some very professional people working there and I would not hesitate to buy another vehicle from them in the future."

Customer Review from BBB.org - 5 Star Review

"I highly recommend Southern Auto Sales! Sold me a super nice 2008 Subaru No pressure, very helpful in dealing with my crazy schedule and limited time! Will def be back! Spreading the word on how great this family business is after dealing with several "big name" Subaru dealerships that dragged me along. Great job John, best of luck. My wife and I will be spreading the positive word about your business!"

Customer Review from BBB.org - 5 Star Review

"I looked several months for the right 2007-2009 Subaru Outback, so I was very aware of the type of maintenance items that I should be concerned about, specific features I was looking for, and where the pricing should be for the region. I watched dealerships throughout ALL of New England so that when the $$$ was ready, I could leap. Southern Auto and John Lundgren had great reviews on line. It looked like the cars were nice and well prepared for resale. I contacted him via email about a 2009, but it had just sold. He told me he had 2 more that he was getting ready. One 2008 specifically matched the colors I wanted, he suggested I call him to make arrangements. After speaking with him I felt confident that he was a reputable dealer and someone I could buy a car from. (I had looked at many nice cars, but walked away from a couple due to rude salespeople, or just a bad feeling.) I made plans to make the 1 hour drive from my house, but then John contacted me and told me that while the car was fine and could be sold the way it was, that he had decided to the replace timing belt, water pump and head gasket to ensure that there were no problems after the sale. He also put new brakes, as well as some other minor items. He did raise the price a bit for the extra work, but told me in advance, and I agreed it was a fair adjustment. Well once I finally got there, I drove the car, and brought it home that day. I have since put about 500 miles on it and I love it. It drives beautifully, and looks nice. It's a great used Subaru with 88000 miles. If you are looking for a great reputable young dealer who is interested in growing his business, not just making a buck off you with a clunker, I suggest you check out Southern Auto while you are shopping. Especially if you are looking at Subarus as they seem to be John's specialty. Thanks John, great car."

Customer Review from BBB.org - 5 Star Review

"We are very pleased with the quality of our purchase and even more so with the integrity of John Lundgren and crew. We will contact them in the future when we need another vehicle, even though we live 2 hours away, out of state. Southern Auto Sales offered us dependability worth the drive! We would recommend them to anyone."

Customer Review from BBB.org - 5 Star Review

"Takes pride in their high customer service ratings, as they should. Fair price on the vehicle I purchased, and a fair price on my trade in. Car buying is an arduous process, but not with **** and the folks at Southern Auto Sales."

Customer Review from BBB.org - 5 Star Review

"I never take the time to write reviews unless I have a terrible experience but I was so impressed with this dealer I had to make an exception. I wish all dealers were like this one. They have a huge amount of pictures available on the website with free Carfax reports, a unique description listing all service completed so you have a very good idea of what to expect. When you arrive at the dealership the general manager John deals directly with you so there's no salesman go-between. It's a very casual experience. He simply gave me the keys and asked if I had any up-front questions and since I didn't he just said take as much time as you want to check the car over. This is in stark contrast to other dealers who would hover over you which makes it stressful. I was amazed to find that even the least expensive vehicles had folders inside the vehicle with full market pricing analysis from several sources such as KBB, NADA, etc. plus full service history. Every vehicle also has a window sticker which clearly displays all of the details of the vehicle and the out the door price. Speaking about pricing this dealer is very aggressive with their pricing so for the first time when buying a car I didn't feel like I needed to engage in stressful negotiations to get a great deal. Plus they are probably the only dealer I know that does not charge any extra fees whatsoever. They do offer to handle the insurance and registration for you so you can avoid the RMV for a very reasonable $49 fee but it's completely optional and in my case was well worth it. Everything they sell comes with a warranty and if you bring it to your own mechanic after you buy it and there's anything that was missed it's covered at no cost. The car that I bought from them was taken to my mechanic who is very stringent but in this case he reports that the car is in excellent mechanical shape and couldn't find any faults. This was a perfect experience and I wish there were more dealers like this out there so I figured I would do my part by spreading the word. I would not hesitate to send my grandmother to these guys, they are great and everything a car dealer should be."

Customer Review from BBB.org - 5 Star Review

"Very satisfied with everything. No high pressure to buy. John answered some concerns I had about the vehicle and I bought it. Good price on the vehicle. The day I picked up the vehicle the starter had failed. John apologized and took care of it while I waited. Mind you I bought a vehicle with high mileage but was exceptionally clean, just as the ad described. I would recommend Southern Auto Sales"

Customer Review from BBB.org - 5 Star Review

"John deserves a solid five star rating for his professionalism, honesty, and overall customer friendly approach to selling cars. John is a smart young entrepreneur who has figured out that honesty, respect, and simple straight talk make for happy customers. My wife and I were very impressed with John and his obvious good business sense in choosing to display only carefully selected cars on his lot. Last weekend we drove 65 miles to test drive and purchase a 2007 Subaru Forester had advertised. We picked up the car today and it has performed beautifully so far. Thanks to John the process was quick and painless. Southern Auto Sales is a nice clean dealership you can trust!"

Customer Review from BBB.org - 5 Star Review

"Awesome experience at Southern Auto Sales. Bought a 2006 Subaru Forester for my daughter for college and John was great. He took care of me like I was family. Car was Great and service was great. A+ RATING"

Customer Review from BBB.org - 5 Star Review

"We had a great experience at Southern Auto Sales. Not even a trace of the old-school gimmicks or surprise charges; just straightforward, honest, and pleasant to deal with. We're very happy with the Subaru we bought. There were a couple minor concerns we had about it after the sale, and they went above and beyond to address them quickly and professionally. They seem just as interested in maintaining post-sale satisfaction as in the sale itself. Definitely recommend, and we'll be back when we next need a reliable car at a fair price."

Customer Review from BBB.org - 5 Star Review

"My wife and I purchased a Subaru here and it was quite honestly the best experience we've ever had at a car dealership. Normally we HATE car shopping, but John (the general manager) made us feel more comfortable than we've ever felt at any dealership. It's the first time I've ever heard my wife say she likes a sales guy. He was professional but in that laid-back manner that makes you feel like you're talking to your best friend. The cars here are all very clean and the Carfax reports are actually left in every car so you don't even have to ask! Straightforward prices are clearly marked on every car with no huge mark ups so negotiating a price took less than 30 seconds. He is also the only dealer I know who doesn't charge ANY fees! We were used to paying $300-$600 for 'documentation' fees, but John told us he has never and will never charge any fees and we hope he's right because our next car will definitely be from Southern Auto Sales!"

Customer Review from BBB.org - 5 Star Review

"After searching for a couple months for a reliable Subaru, we came across a Southern Auto post and drove more than an hour to get there. We were glad we did! We couldn't have asked for a better experience. These guys are exceptional business owners and car salesman and it was great dealing with them. You didn't leave feeling taken advantage of, you left feeling like you learned something and were lucky to find this spot. They have a 30 day warranty on their cars. When a light went on for a rear wheel sensor they sent off for the part right away and fixed it with no charge to us. We've driven it another 30,000 miles and no issues at all. I highly recommend anyone check this place for a fair deal and excellent car. Southern Auto stands by their word and they have the charm of a small family business. Thank you John!"

Customer Review from BBB.org - 5 Star Review

"Southern Auto Sales deserves an A+! I have lots of experience purchasing used cars and this was hands down the best dealership I have ever dealt with. The owner, John, was a pleasure to deal with- no sales pressure, down to earth, polite and honest. I left feeling like I had been treated fairly and with integrity. The car I bought is a real gem. I would absolutely return to Southern Auto Sales when the time comes."

Customer Review from BBB.org - 5 Star Review

"I had a very good experience buying my truck from John at Southern Auto Sales. He was personable and up front with what had been done to the truck. I had been to several other dealerships and his was very fairly priced, especially compared to the other places I had visited. I would recommend his business."

Customer Review from BBB.org - 5 Star Review

"For anyone interested in buying a Subaru (and after this winter, you'd be crazy not to drive one!), Southern Auto Sales is a great place to get a used Subaru. I bought an LL Bean 30th-anniversary Legacy Outback in Nov. 2014 from John, who runs the place. Great car, great price, exactly as described. But I just had a spin-out on the highway (not the car's fault) and knew I could come back to John at Southern for my replacement. So now I have a 2005 Forester. To compensate for its relative age, their in-house Subaru mechanic (with 20 years experience) has already replaced the head gasket, timing belt, and all fluids. The car comes with a 30 day/10,000 mile warranty. John has great connections for finding parts and accessories, and will usually get things in himself and pass them on to you much cheaper than retail. He knows an amazing amount about these cars, and even better, is a no BS car salesman. No extra fees, no 'document fees', he makes sure that what you see is what you get. As a single woman, this is such a relief. This was my first repeat sale but I'm pretty sure I'll be back when I next need a car, and have already recommended him to friends. If you want a used Subaru, you can't do better."

Customer Review from CarGurus.com - 5 Star Review

"John only takes in vehicles he has faith in - he is picky. Went to test drive one vehicle and ended up purchasing another just coming on the lot. John took care of a cracked taillight immediately and answered all questions he could about the vehicle. He returns calls quickly. Staff are professional and friendly. Highly recommend."

Customer Review from CarGurus.com - 5 Star Review

"I normally don't write reviews online but this dealer deserves a 5-star rating and I'd recommend them to anyone looking for a hassle-free way to buy a quality vehicle. John runs the place and provides a very casual atmosphere with absolutely no trace of the typical games or gimmicks. Every vehicle has a window sticker showing pricing, mileage and options and there's a Carfax & pricing analysis folder in the front seat of every vehicle. John gave me all the info I needed to make a decision and then let me have all the time I needed to decide. No pressure to buy. Their prices are already very competitive so negotiating is unnecessary and they have NO fees, which is very rare these days. Thanks again John!"

Customer Review from CarGurus.com - 5 Star Review

"Although I did not purchase from Southern Auto Sales, or any other dealer at this time. I was very impressed with John's rapid and professional follow up which included courtesy emails. He quickly set himself apart from every other car dealership I've dealt with over the years. I look forward to doing business with him in the near future."

Customer Review from CarGurus.com - 5 Star Review

"I went to Southern Mall to view a car. The car matches the advert and drove nicely. However I bought another car (Audi) in the lot instead of the one I went to see (Subaru). John is a very nice and straight forward businessman - he is honest, and trustworthy. His car is very well serviced and maintained. Love my experience here !!"

Customer Review from CarGurus.com - 5 Star Review

"Just bought a Subaru from John. We travelled from an hour away and gave John a time we would be there, he told us he would not show the car until we had a chance to see it. He was a man of his word, when we arrived another couple was there to look at same vehicle and was very interested. John nicely explained to them that we had emailed and had appointment to come in and have 1st look at car. He could have sold the car to them, but kept his word and showed us first. What a pleasant surprise to deal with someone who is knowledgeable and honest about the cars. He gives you all the information about the cars, test drive them and then he does NOT pressure you. He leaves you to decide on your own. What a change of pace, from the typical car salesman that i am sure we have all dealt with in the past. Definitely, would buy another car from John. Highly recommend Southern Auto Sales"

Customer Review from CarGurus.com - 5 Star Review

"Very responsive and helpful."

Customer Review from CarGurus.com - 5 Star Review

"Excellent. We reached agreement on price quickly without a lot of pressure tactics. After the purchase, we had a mechanical issue that John immediately acknowledged and fixed to our complete satisfaction."

Customer Review from CarGurus.com - 5 Star Review

"I got an immediate reply and total honesty from the dealer. They let me know what work had been done without my even asking for it."

Customer Review from CarGurus.com - 5 Star Review

"John is terrific. Honest. Easy going. Clean cars. Great experience"

Customer Review from CarGurus.com - 5 Star Review

"Great car, good price, honest."

Customer Review from CarGurus.com - 5 Star Review

"Excellent"

Customer Review from CarGurus.com - 5 Star Review

"Dealer was very friendly and knowledgeable about the vehicle, gave me a great deal on the car and I felt satisfied with my car purchase!"

Customer Review from CarGurus.com - 5 Star Review

"He responded promptly and also letting me know that he lowered the price. very satisfied."

Customer Review from CarGurus.com - 5 Star Review

"This dealership deserves the best rating. John is the most down to earth car dealer I've ever come across. He actually spent time listening to my needs and matched my needs with a car instead of trying to pressure me into something I don't want. Needless to say by the end of the sale I got a great deal and also made a great friend. Thanks John!"

Customer Review from CarGurus.com - 5 Star Review

"The staff is for real and so was the 2007 Impreza. Thanks, John"

Customer Review from CarGurus.com - 5 Star Review

"5-STARS! I hate car shopping but this dealer made the entire process painless. They have no extra fees and their prices are very reasonable so you don't have that stressful back-and-forth negotiation. I would highly recommend this place to anyone looking for a great car at a great price."

Customer Review from Yelp.com - 5 Star Review

"There's a reason used car dealers have a horrible reputation...they're usually dishonest and sleazy.  Thankfully, there are a handful of them out there who have a soul and actually care about their customers. John and the rest of the team at Southern Auto treated me like a person and worked hard to find a car that was right for me. 

I called in asking about a Subaru that was slightly out of my price range, hoping they would come down on the price, they wouldn't (which was understandable since it was fairly priced). But 24 hours later, John called me back recommending that I test drive a similar car in my price range that was a year older. He was very upfront with me, making sure I understood the vehicle's history. I decided it was the right car and began the process of acquiring a loan from my bank. John was very helpful in getting me the paperwork and was always available when I needed something emailed. 

Overall, a fantastic experience. There's a reason these guys have perfect reviews across the internet: they're a level above everyone else."

Customer Review from Yelp.com - 5 Star Review

"I bought my beautiful, pure white 2007 Subaru Forester from Southern Auto Sales in March. The price was great, so I held my breath when I first got it inspected at a Subaru dealership. Turns out, it needed NOTHING! I was so pleased with my purchase! I'm a difficult shopper, I can ask alot of questions and make a lot of "demands"...I love to negotiate. I must say, the owner's son, who sold me the car, was very patient with my attitude and didn't react with any attitude of his own. 5 stars just for dealing with a stressed-out car purchaser!!! In the aftermath of buying the car (who I refer to as Snow White), I had questions about this and that- it was my first Subaru and I didn't want to do anything wrong. Basically, all my calls were answered and questions addressed. Very polite, up-front and a great selection of Subarus. All gorgeous. Don't wait until the next "Snow-pocalypse: to invest in a Subaru!!!!"

Customer Review from Yelp.com - 5 Star Review

"Used car shopping is one of those universally despised experiences, like going to the dentist. Most people absolutely dread it; I suspect that this is partially due to the fact that it's hard to settle on something when you've got a limited budget, but mostly, it's because of the bad rep most used car lots have! I'm pretty good at car shopping, and personally, I feel more comfortable buying used. I follow a few simple principals that I've picked up over the years: 1. Never spend your entire budget. 2. Always take the car to a mechanic independent of the person or dealership 3. Go to the lot with a pretty clear idea of what you want. If you haven't ruled out all the other options, you don't know what you want! 4. Resources like Consumer Reports keep a ton of records on reliability, and can lean you towards something in your price range with other specs in mind 5. Don't allow anyone to rush you, or to pressure you! There will always be another car. When we moved to New England, we knew we wanted to find a Subaru for my husband. They're reliable, they've got AWD, the gas mileage isn't terrible... easy right? Actually, it was! We saw Southern Auto online, they had a least a dozen Subarus under 10K. We didn't know what to expect from a small lot, especially after a rather unpleasant trip to Quirk, so we were pleasantly surprised by how awesome John is! We had a zero pressure experience at Southern Auto! John showed us the inventory he had, offered us options, time, whatever we needed. We actually ended up being the first car we drove, and when we took it for an inspection, our mechanic found it to be in great condition, as promised. I love that this business is family owned! These are nice people, selling inexpensive used cars to people who need them- basically everything that a local auto lot should be. Oh, and they have a dachshund on staff! (He's worth at least an extra star to me!!)"

Customer Review from YellowPages.com - 5 Star Review

"Excellent service & great cars at real prices with no gimmicks. This is THE place I would recommend to all my friends & family."

Customer Review from Facebook.com - 5 Star Review

"I can't say enough about my experience at Southern Auto Sales. John and Gary were awesome to deal with. I couldn't be happier with the purchase of my new truck. Their no haggle pricing and welcoming atmosphere is sure to make anyone's buying experience hassle free. They went above and beyond to get me the best deal and financing possible. I'd highly recommend shopping here if you want to be treated fairly and are in the market for a quality pre-owned vehicle. Thanks again, guys!"

Customer Review from Facebook.com - 5 Star Review

"John is the best, it is so worth the 2.5 hour drive on 95!! He is not a shady salesman and is very professional. I will make the drive for my sons car when he's ready!"

Customer Review from Facebook.com - 5 Star Review

"John is the best, it is so worth the 2.5 hour drive on 95!! He is not a shady salesman and is very professional. I will make the drive for my sons car when he's ready!"